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AMPD Shipping Policy

                                 
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Domestic Shipping Policy

Effective 1/1/25

Shipping Rates

Shipping rates are determined using the total cost of product purchased and calculated after the order has been invoiced. For more information, please info@myampd.com​

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Free Shipping Rate

Effective January 1, 2025, the minimum order value for free ground shipping will be $350. Orders exceeding $350 qualify for free ground shipping.

Express Shipping

If you would like your order sooner and you’re in the continental United States, you can select an express or rush delivery at checkout.

Note: Express shipping is not covered under the free shipping policy and remains an additional cost regardless of order value.

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Shipment Processing Time

We aim to ship all eligible orders placed by 3:00 PM Eastern Time, Monday through Friday. Please note that orders are not shipped or delivered on weekends or holidays.

Delivery usually takes 1 to 6 business days based on your location. Once shipped, delivery timelines are managed by the carrier.

During busy times, there may be delays in processing orders. We recommend planning ahead and allowing extra time for delivery if needed. For order updates, feel free to reach out to us at info@myampd.com


Shipment Confirmation & Order Tracking

Invoices and associated tracking numbers can be accessed through your account at www.myampd.com. Final invoices and tracking numbers will likewise be emailed once the order has been picked up at our warehouse.

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Refused Orders

If an order is refused at the delivery address, the customer will be responsible for all associated charges, including outbound shipping, return shipping, and a $25 restocking fee. These charges cover handling, processing, and restocking costs associated with the returned items.


Damages and Order Inaccuracies

AMPD Accessory Group is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact us at info@myampd.com within 3 days of delivery to file a claim.

For order inaccuracies, please notify us within 3 days of delivery. Claims made after this timeframe will not be accepted.

To file a claim for damaged products or inaccurate deliveries, you must save all packaging materials and damaged goods. The carrier may also require photos of the damage for verification.


Returns and Restocking Fees

If you wish to return a product, the following conditions apply:

  • Non-Defective Returns: Returns for products that are not damaged or defective are subject to a restocking fee of up to $50, plus the cost of return shipping. This amount will be deducted from your refund.
  • Damaged or Defective Products: If the return is due to product damage or defects, no restocking fee will be applied.


Other

www.myampd.com reserves the right to change these policies at its sole discretion. Nothing in this policy is designed or considered a guarantee of service.